| BROWSING > OL 037 |
OL 037 |
Creating a Corporate Service Culture |
Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. |
CRN |
Regular
Fee |
Day |
Date |
Time |
Instructor |
Location |
Status |
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Delivery Method: Online Learning
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34447 |
$306.24 |
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MAY 13-AUG 19 |
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Online |
Bldg: Online |
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